top of page
kiwihug-cqhXfrRHCPo-unsplash.jpg

PRIVACY POLICY

Introduction

This Privacy Policy explains how Big Cedars Farm, LLC, doing business as Big Cedars Farm, collects, uses, discloses, and protects personal information through the Big Cedars Farm website and related online services.
 

This Policy applies to information collected through the website, contact forms, newsletter forms, event-registration tools, booking inquiries, payment tools, and other online features that link to this Policy.
 

Separate privacy terms may apply when you use an independent service such as Airbnb, Vrbo, Wix, a payment processor, or another third-party platform.
 

Information We May Collect

Depending on how you use the website, we may collect:
 

Information You Provide

  • name;

  • email address;

  • telephone number;

  • mailing or billing address;

  • event, wedding, lodging, or booking details;

  • requested dates and group size;

  • names or information about members of your party;

  • messages and inquiry details;

  • newsletter preferences;

  • transaction and purchase details;

  • waiver or consent information;

  • photographs, reviews, or testimonials you voluntarily submit; and

  • other information included in a form or communication.
     

Payment Information

Payments may be processed by Wix or another payment provider. The payment provider may collect payment-card numbers, billing information, and transaction-verification information.
 

Big Cedars Farm may receive transaction details such as your name, contact information, purchase amount, payment status, and limited payment-method information. We do not necessarily receive or retain your complete payment-card number.
 

Information Collected Automatically

The website and its service providers may automatically collect:
 

  • internet protocol address;

  • browser and device type;

  • operating system;

  • referring website;

  • pages viewed;

  • links selected;

  • dates and times of visits;

  • approximate location based on IP address;

  • cookie and similar technology identifiers;

  • website interactions; and

  • diagnostic, security, and performance information.
     

How We Use Information

We may use personal information to:
 

  • respond to inquiries;

  • provide information about the farm;

  • process registrations, reservations, orders, and payments;

  • communicate about events, lodging, weddings, activities, products, or services;

  • administer contracts, policies, releases, and waivers;

  • provide customer support;

  • send requested newsletters or promotional communications;

  • maintain records;

  • prevent fraud, abuse, and security incidents;

  • operate, analyze, and improve the website;

  • personalize website content;

  • comply with legal, tax, insurance, and regulatory obligations;

  • protect the safety, rights, property, animals, and operations of Big Cedars Farm; and

  • establish, exercise, or defend legal claims.
     

How We Disclose Information

We may disclose personal information to:
 

Website and Operational Providers

Providers that assist with:

  • website hosting and management;

  • forms and customer-relationship management;

  • event registration;

  • lodging or booking administration;

  • payment processing;

  • email communications;

  • analytics;

  • advertising;

  • data storage;

  • cybersecurity;

  • accounting; and

  • professional services.

These providers may use information as permitted by their contracts and privacy policies.
 

Vendors and Event Partners

When necessary to fulfill a request or reservation, information may be shared with vendors, coordinators, contractors, lodging providers, photographers, caterers, or other parties involved in providing the requested service.
 

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:
 

  • comply with law, court orders, subpoenas, or legal processes;

  • respond to government or regulatory requests;

  • investigate fraud or unlawful conduct;

  • protect a person from harm;

  • protect animals, property, or business operations;

  • enforce our agreements; or

  • establish, exercise, or defend legal claims.
     

Business Transactions

Information may be transferred as part of a merger, financing, sale, reorganization, transfer of assets, or similar business transaction.
 

With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

Sale and Targeted Advertising
 

Select and retain the statement that accurately reflects the website’s operation:

Analytics and advertising technologies that are used

Certain analytics, social-media, or advertising providers may collect website activity through cookies or similar technologies. Some privacy laws may characterize particular disclosures for cross-context behavioral advertising as a “sale,” “sharing,” or targeted advertising even when no money is exchanged.
 

Where required, visitors may manage these technologies through the website’s cookie-preference tool or submit a privacy request using the contact information below.
 

Cookies and Similar Technologies

We use cookies and similar technologies as explained in our Cookie Policy.
 

Some cookies are required for website operation, security, forms, payments, and account functions. Others may be used for analytics, preferences, social-media features, or advertising.
 

Where required, nonessential cookies will be controlled through a consent or preference tool.
 

Email and Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us.

We may continue sending non-promotional communications concerning an inquiry, transaction, reservation, safety issue, contract, or legal requirement.
 

Data Retention

We retain personal information for as long as reasonably necessary to:
 

  • fulfill the purpose for which it was collected;

  • manage an inquiry, transaction, event, or reservation;

  • maintain business, accounting, tax, insurance, and legal records;

  • resolve disputes;

  • enforce agreements; and

  • comply with applicable law.

Retention periods may vary according to the type of information and the reason it was collected.
 

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No website, network, database, or electronic transmission can be guaranteed to be completely secure. You provide information electronically at your own risk.
 

Privacy Rights

Depending on your state of residence and applicable law, you may have rights concerning your personal information, which may include the right to:
 

  • request access to certain personal information;

  • request correction of inaccurate information;

  • request deletion;

  • request a portable copy;

  • opt out of certain sales, targeted advertising, or profiling;

  • withdraw consent where processing is based on consent; or

  • appeal the denial of a privacy request.
     

These rights may be subject to exceptions, identity verification, and limitations under applicable law.

To submit a request, email Big Cedars Farm with the subject line “Privacy Request.” Describe the request and provide enough information for us to identify the relevant records.
 

We may request additional information to verify your identity. Authorized agents may be required to provide proof of their authority.
 

We will not unlawfully discriminate against you for exercising an applicable privacy right.

 

Children’s Privacy

The website is intended for a general audience and is not directed to children under 13.
 

We do not knowingly collect personal information online directly from children under 13 without legally required parental consent. A parent or guardian who believes a child has submitted personal information may contact us to request its deletion.
 

Parents or guardians are responsible for completing registrations, payments, and agreements for minors when required.
 

Third-Party Websites and Platforms

The website may link to third-party services, including booking, lodging, payment, mapping, video, and social-media platforms.

Those services independently control their privacy practices. Review their privacy policies before submitting information. Big Cedars Farm is not responsible for an independent third party’s privacy or security practices.
 

International Visitors

The website is operated from the United States. Information submitted through the website may be processed and stored in the United States and other locations where our service providers operate.
 

Visitors outside the United States are responsible for understanding any applicable local requirements.
 

Changes to This Policy

We may update this Privacy Policy periodically. The revised Policy will be posted with an updated “Last Updated” date.

Material changes may also be communicated through the website or another appropriate method when required.
 

Contact Us

Privacy questions and requests may be directed to:

Big Cedars Farm, LLC d/b/a Big Cedars Farm
3305 Mossy Spring Road
Blacksburg, VA 24060
Email: BigCedarsFarm@gmail.com
Phone: 540-951-1531

bottom of page